Greenleaf Hospitality

Burdick's Restaurant Manager

Posted Date 7 days ago(5/14/2024 11:12 AM)
ID
2024-3288
# of Openings
1
Category
Old Burdick's, Downtown
Property
Radisson Plaza Hotel & Suites

Overview

Top Reasons to Work With GHG

Responsibilities

What You’ll Be Doing

May include, but not limited to:

  • Leading talented people in a high volume, fast paced, casual dining restaurant, to achieve profitable return to the owner, world class guest loyalty, high performance culture, and continuously improving talented organization.
  • Support increasing Restaurant’s team’s effectiveness through implementation of sound business practices processes and systems in high-volume arena.
  • Develop cross functional collaboration between all restaurant outlets.
  • Builds high value company image.
  • Sustains Four Diamond plus service quality and wow guest experience.
  • Establishes & sustains key, cross functional, customer focused processes.
  • Contributes to Radisson Hotel’s total effort, maintains professional and technical knowledge.
  • Must be high energy.
  • Must be driven by purpose, mission, values, and has a sense of urgency.
  • Support all facets of restaurant operations with an eye towards growth and success.
  • Providing extraordinary, personalized guest experiences that compel them to return to our hotels and restaurants and enthusiastically tell others about us.

 

ESSENTIAL JOB RESULTS:

  • Increases Team’s Effectiveness by assisting in recruiting, selecting, orienting, training, coaching, and counseling staff in a talent based organization; continuously improving people processes and talent base; communicating and reinforcing values, strategies, and objectives; engaging individual accountabilities; planning, monitoring, and reviewing department and organization structure and results; developing motivating reward systems; sustaining a climate for achievement and information sharing; providing professional growth opportunities.
  • Develops and Executes Approved Business Plan by identifying profitable opportunities; conducting SWOTs analysis; recommending competitive positioning and recommending annual/ quarterly goals and objectives for year over year profit gains based on increasing customer engagement.
  • Accomplishes Goals and Objectives by allocating resources to maximize profits; reviewing progress against plans weekly with key leaders; leading required mid-course corrections.
  • Develops Cross Functional Collaboration by establishing and monitoring standards for procurement, inventory, sales, service delivery, marketing, and operations policies and processes; coordinating actions with sister units, Unit Manager and General Manager
  • Builds High Value Company Image by inspiring employees to embrace a high value added mindset; collaborating with customers, government, and community organizations; enforcing ethical business practices.
  • Sustains WORLD CLASS Service Quality and Wow Guest Experience by establishing high service quality standards through the  team; observing associate/ guest interactions daily; visiting with each guest to ensure guest satisfactions; conducting daily and weekly walk through audits to ensure continuing attainment of standards; continuously pushing for more objective measures of customer engagement.
  • Establishes & Sustains Key, Cross Functional, Customer Focused Processes by continuously reviewing the viability of processes developed and employed by organization members to achieve quality standards; monitoring customer feedback; participating in pre-and post-con meetings with clients; insisting on continuous improvement practices in all functions.
  • Maintains Professional and Technical Knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Establishes and Sustains Community and Industry Relationships by networking with key community and industry stakeholders; joining, attending and participating in community and industry organizations that promote the growth of the community and industry.
  • Contributes to Greenleaf Hospitality Group’s Total Effort by accomplishing related results as needed.

 

REPORTING TO THIS POSITION:

Servers, Bartenders, Host/Hostess, Bus Persons

Qualifications

What You Need for this Position

  • Driven by purpose, mission, values, and has sense of urgency
  • Able to work closely with staff through strong communication and verbal skills
  • Able to stand for long periods of time, up to 10 hours or more
  • Able to stoop and bend
  • Able to lift up to 40 pounds from time to time
  • Able to safely work with potentially dangerous chemicals and equipment
  • Able to comply with safety and health code standards
  • Able to handle responsibilities that require repetitive motion tasks

What’s in it for You

  • Annual bonus opportunity 
  • Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
  • 401K with 100% match up to 3% and 50% match up for the next 2%
  • Medical/Dental/Vision/Disability/Life Insurance 
  • Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
  • Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
  • 10% discount on GHG outlets
  • (1) shift meal provided per day
  • Discounted hotel rates at Radisson Hotel Group branded properties worldwide
  • Monthly cell phone stipends
  • Annual leadership classes and trainings
  • Parental Leave Program
  • Flexible work schedule

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed