Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for
• You’ll have the opportunity to work with fun and passionate Racquets team
• You will grow your skills and experience in an environment fosters growth and development

Overview

The Director of Racquets is a key leadership position responsible for overseeing all aspects of the racquet sports programs within Kalamazoo Country Club, including tennis & pickleball. This role involves developing and implementing youth & adult programs, managing staff, fostering a positive member experience, and ensuring the overall success of racquets programs.

What You’ll Be Doing

• Develop, implement, and oversee comprehensive racquets programs, including leagues, tournaments, clinics, lessons and social events.
• Create a diverse and engaging schedule of events to accommodate players of various skill levels and interests.
• Recruit, train, and manage a team of tennis professionals  and support staff.
• Build and maintain strong relationships with members, ensuring their needs and expectations are met.
• Oversee the maintenance and upkeep of racquet facilities, ensuring they meet safety and quality standards. Collaborate with the facility management team to address any maintenance or improvement needs.
• Develop and manage the racquets department budget, ensuring financial goals are met.
• Implement strategies to maximize revenue through program fees, lessons, and events.
• Conduct regular staff meetings, performance evaluations, and provide ongoing professional development opportunities.
• Plan and execute racquet sports events, tournaments, and exhibitions.
• Collaborate with marketing to promote events and attract members
• Engage with the local community to promote racquet sports and attract new members.
• Ensure that all racquet sports activities comply with industry standards, rules, and regulations.
• Implement and enforce safety protocols and procedures.
• Prepare regular reports on program participation, financial performance, and member feedback.
• Analyze data to identify trends and opportunities for improvement.

What You Need for this Position

• Bachelor's degree in Sports Management, Recreation, or a related field preferred but not required.
• 4+ years of experience in racquet sports management, coaching, and program development.
• Proven experience in a leadership role within the racquet sports industry.
• Certification from relevant professional associations (e.g., USPTA, PTR, US Squash) is preferred.
• Strong coaching and teaching skills with the ability to work with players of all levels.
• Excellent organizational and communication skills.
• Knowledge of industry trends, best practices, and emerging technologies.
• Ability to create and maintain a positive and inclusive environment.

What's in it for You

• Annual bonus opportunity
• Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
• 401K with 100% match up to 3% and 50% match up for the next 2%
• Medical/Dental/Vision/Disability/Life Insurance
• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• 10% discount on GHG outlets
• (1) shift meal provided per day
• Discounted hotel rates at Radisson Hotel Group branded properties worldwide
• Monthly cell phone stipends
• Annual leadership classes and trainings
• Parental Leave Program
• Flexible work schedule