Greenleaf Hospitality

Food & Beverage Manager | Burdick's - Downtown

Posted Date 3 weeks ago(3/10/2025 10:49 AM)
ID
2025-3569
# of Openings
1
Category
Old Burdick's, Downtown
Property
Radisson Plaza Hotel & Suites

Overview

Top Reasons to Work With GHG

Responsibilities

Overview

Burdick’s Bar & Grill is looking for a dynamic and experienced Food & Beverage Manager to lead the front-of-house operations and ensure an exceptional guest experience. This role requires a hands-on leader with a passion for hospitality, team development, and operational excellence. The Food & Beverage Manager will oversee daily restaurant and bar service, staff training, financial performance, and guest satisfaction, ensuring Burdick’s remains the go-to destination for great food, drinks, and sports entertainment.

Key Responsibilities

  • Leadership & Staff Development
    • Hire, train, and mentor a high-performing front-of-house team, fostering a positive and service-driven culture.
    • Conduct ongoing staff training on service techniques, menu knowledge, and guest engagement.
    • Lead pre-shift meetings to communicate daily specials, promotions, and service expectations.
    • Provide consistent coaching and feedback, recognizing top performers and addressing areas for improvement.
  • Guest Experience & Service Excellence
    • Ensure an engaging and welcoming atmosphere, delivering exceptional service standards.
    • Monitor and interact with guests, handling concerns, special requests, and feedback promptly.
    • Oversee table service, bar operations, and event execution, ensuring seamless and efficient operations.
    • Implement guest satisfaction initiatives, driving repeat business and positive reviews.
  • Restaurant & Bar Operations
    • Manage all aspects of front-of-house operations, including the bar, dining areas, and private events.
    • Ensure restaurant cleanliness, organization, and compliance with health and safety regulations.
    • Work closely with the kitchen team to maintain smooth service and timely food delivery.
    • Monitor and enforce alcohol service policies, ensuring responsible service at all times.
  • Financial & Business Management
    • Maintain budget awareness, tracking food, beverage, and labor costs to drive profitability.
    • Work with leadership on menu pricing, promotions, and cost control strategies.
    • Analyze sales trends and P&L statements, identifying opportunities for revenue growth.
    • Manage inventory control, ordering, and vendor relationships to ensure cost-effective purchasing.
  • Scheduling & Labor Management
    • Develop and manage weekly staff schedules based on business volume and labor budgets.
    • Adjust staffing levels to optimize service efficiency while controlling labor costs.
    • Oversee payroll processing, time-off requests, and labor law compliance.
  • Process Implementation & Communication
    • Ensure company policies, procedures, and service expectations are clearly communicated to the team.
    • Work closely with kitchen staff, bar leads, and senior management to align operations.
    • Foster strong relationships with vendors, suppliers, and event partners to enhance business success.

Qualifications

What You Need for this Position 

  • 3+ years of food and beverage management experience in a high-volume bar, restaurant, or hospitality setting.
  • Strong leadership skills with a hands-on, guest-first approach.
  • Expertise in bar operations, restaurant service, and private event execution.
  • Proven ability to train, mentor, and lead a high-energy team.
  • Understanding of cost controls, labor management, and revenue growth strategies.
  • Ability to problem-solve and make quick decisions in a fast-paced environment.
  • Excellent guest relations and communication skills.
  • Ability to work flexible hours, including nights, weekends, and holidays as needed.
  • Experience with POS systems, financial reporting, and restaurant technology.

 

What's in it for You

  • A fast-paced and exciting work environment at one of Kalamazoo’s premier sports bars.
  • Competitive salary and opportunities for career advancement.
  • Health, wellness, and meal benefits.
  • The opportunity to lead a dedicated team and create a top-tier guest experience.
  • Annual bonus opportunity 
  • Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
  • 401K with 100% match up to 3% and 50% match up for the next 2%
  • Medical/Dental/Vision/Disability/Life Insurance 
  • Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
  • Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
  • 10% discount on GHG outlets
  • (1) shift meal provided per day
  • Discounted hotel rates at Radisson Hotel Group branded properties worldwide
  • Monthly cell phone stipends
  • Annual leadership classes and trainings
  • Parental Leave Program
  • Flexible work schedule

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