Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for
• You’ll have the opportunity to work with a Food and Beverage Team that is fun, creative, and enthusiastic
• You will have the opportunity to grow your skills and experience in an environment that fosters growth and development

Overview

The Food & Beverage Manager at Kalamazoo Country Club is responsible for overseeing the daily operations of all dining outlets, bars, banquets, and special events, ensuring an exceptional member and guest experience. This role requires a hands-on leader with a passion for service excellence, team development, and operational efficiency. The Food & Beverage Manager will play a key role in staff training, service execution, financial management, and maintaining the highest hospitality standards in alignment with the club’s vision.

Key Responsibilities

• Leadership & Staff Development
  • Recruit, train, and mentor a high-performing front-of-house team, fostering a positive and professional work environment.
  • Conduct ongoing training programs to ensure staff is knowledgeable in service standards, menu offerings, and club policies.
  • Set clear expectations for service, professionalism, and teamwork, providing consistent coaching and feedback.
  • Lead pre-shift meetings to communicate daily specials, event details, and service priorities.
• Service Excellence & Guest Experience
  • Establish and uphold high service standards, ensuring a luxury-level dining experience for all members and guests.
  • Monitor and engage with guests, handling feedback, concerns, and special requests promptly and professionally.
  • Work closely with the Executive Chef and culinary team to ensure seamless kitchen-to-service coordination.
  • Oversee the presentation, timing, and flow of service to optimize efficiency and guest satisfaction.
• Dining, Bar, & Banquet Operations
  • Direct and oversee all food and beverage operations, including White Lake Tavern & Grill, banquets, and private events.
  • Manage floor presence during peak service hours, ensuring smooth operations and high service standards.
  • Maintain the organization and cleanliness of all dining areas, bars, and service stations.
  • Work closely with the banquet team to execute flawless private events, weddings, and club functions.
• Financial & Business Management
  • Maintain budget awareness, tracking food, beverage, labor, and operational costs to ensure financial success.
  • Collaborate with senior leadership on menu pricing, cost control, and revenue strategies.
  • Monitor P&L statements, sales trends, and labor budgets, identifying areas for improvement.
  • Implement cost-effective solutions while maintaining exceptional quality and service standards.
• Scheduling & Labor Management
  • Develop weekly staff schedules based on business volume and labor budgets.
  • Adjust staffing levels to optimize service efficiency while controlling labor costs.
  • Manage payroll processing, time-off requests, and compliance with labor laws.
• Process Implementation & Communication
  • Ensure policies, procedures, and operational strategies are communicated effectively to the team.
  • Work closely with club leadership, culinary teams, and event coordinators to ensure smooth execution of services.
  • Maintain strong relationships with vendors, suppliers, and internal departments to optimize operations.

What You Need for this Position 

• 3+ years of food and beverage management experience in a private club, fine dining, or high-volume hospitality setting.
• Strong leadership skills with a hands-on, service-first approach.
• Exceptional knowledge of restaurant operations, banquet service, and bar management.
• Proven ability to train, mentor, and develop a high-performing team.
• Understanding of inventory control, cost management, and labor efficiency.
• Strong problem-solving and decision-making skills in a fast-paced environment.
• Excellent guest relations and communication skills.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.
• Proficiency in POS systems, financial reporting, and restaurant technology.

What's in it for You

• A dynamic and professional work environment in one of Kalamazoo’s premier private clubs.
• Competitive salary and opportunities for professional growth.
• The opportunity to lead a dedicated team and shape an exceptional dining experience for our members and guests.
• Annual bonus opportunity 
• Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
• 401K with 100% match up to 3% and 50% match up for the next 2%
• Medical/Dental/Vision/Disability/Life Insurance 
• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• 10% discount on GHG outlets
• (1) shift meal provided per day
• Monthly cell phone stipends
• Annual leadership classes and trainings
• Parental Leave Program
• Flexible work schedule